PRIVACY POLICY AND PROTECTION OF PERSONAL DATA AT YAMELIEV.COM
The protection of personal data is of great importance for YAMELIEVI GALLERY and we want the process of processing your personal data to be completely open and transparent for you. That is why we have a policy that determines how your personal data will be processed and protected.
This Privacy Policy has been prepared and is based on the current Bulgarian and European legislation in the field of personal data protection. All changes and additions to the Privacy Policy will be applied after the publication of its current content on our site www.yameliev.com as well as after notifying the users of the site via email.
The privacy policy applies to your personal data if you are an individual or a representative of a legal entity that is our client. It will explain to you what personal information we process when providing our services, for what purposes we use it and what are your rights as a data subject.
WHO PROCESSES AND IS RESPONSIBLE FOR YOUR PERSONAL DATA?
Our name and address - YAMELIEVI GALLERY, address for correspondence: 5000 Veliko Tarnovo, 50 Stefan Stambolov Str., Mobile: +359 888254559, e-mail: marchel@yameliev.com.
We never transfer, sell or exchange your data for marketing purposes to third parties. The data that is forwarded to third parties is only used to provide our services.
1. What data, for what purposes and on what legal basis do we process?
Depending on the specific goals, YAMELIEVI GALLERY processes the following data individually or in combination with each other.
1.1 Data categories
A) Data provided by you, necessary for identification and fulfillment of the contractual obligations of GALLERY YAMELIEVI and the client:
* three names, address, telephone and e-mail address for contact with you, or contact persons indicated by you;
* data collected upon payment made to YAMELIEVI GALLERY
B) Data prepared and generated by YAMELIEVI GALLERY, in the process of providing the services / goods:
* order number, customer number, etc. similar;
* data necessary for preparation of invoices, value of the used services; information on the method of payment, payments made and due; information on changes in the use of the services, restrictions and restoration of the services;
* IP address when visiting our website;
1.2. Objectives and legal grounds for the processing of personal data:
A) Processing of the data necessary for the execution of the order.
YAMELIEVI GALLERY processes your data for the following purposes:
* Identification of a customer when ordering in our online store www.yameliev.com or on the phones of the store.
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* Updating your personal data or information in connection with the services provided in connection with the order;
* Sending a courier shipment with the ordered goods;
* Technical assistance for creating account (s) and recovering a forgotten password to access our website;
* Payment of orders, rescheduling, amounts due;
B) Sending marketing messages upon explicit consent of the user:
* Providing no information on for new products and current offers;
* Providing information about promotions, games and events organized by YAMELIEVI GALLERY
C) In fulfillment of its legal obligations, YAMELIEVI GALLERY processes your data for
the following objectives:
* Providing information about the client and purchases made by him and / or services used by him on request / request / inspection by a competent authority;
*Invoices issuing;
* To perform tax - insurance control by the relevant competent authorities;
2. Categories of third parties that access and process your personal data?
2.1. Personal data processors - persons who, on the basis of an order, process your personal data on behalf of Yamelievi Gallery or have direct / indirect access to your personal data, could be:
* Transport / courier companies in order to fulfill our contractual obligations to deliver the order.
* The banks servicing the payments made by you;
2.2. Other administrators of personal data to whom Yamelievi Gallery provides
your personal data, processing your data on its own basis and on its own behalf:
* Competent authorities, which by virtue of a normative act have the authority to request from YAMELIEVI GALLERY the provision of information, including personal data, such as - Bulgarian court or court of another state, various supervisory / regulatory bodies - Consumer Protection Commission, Communications Regulation Commission, bodies with powers for protection of national security and public order;
To ensure adequate data protection of the company and its customers,
we apply all necessary organizational and technical measures provided for in
Personal Data Protection Act.
3. For how long is your personal data stored?
The duration of storage of your personal data depends on the purposes of
processing for which the following are collected:
* Personal data stored during registration of active (registered) users of the site are stored until the termination of registration by the user;
* Personal data retained upon consent to send marketing messages is stored until the withdrawal of consent by the user.
* Personal data processed for the purpose of concluding / amending and executing an order are stored for the period until the final settlement of all financial relations between the parties;
* Personal data processed for the purpose of issuing accounting / financial documents for tax and social security control, such as but not limited to - invoices, debit, credit notices, handover protocols, contracts for the provision of services are stored for at least 5 years after expiration of the limitation period for repayment of the public receivable, unless the applicable legislation provides for a longer period.
* GALLERY YAMELIEVI may store some of your personal data for a longer period until the expiration of the relevant statute of limitations in order to
- preparation of statistical reports on the operation of the online store;
- protection in case of possible claims of clients in connection with the execution / return of an order, as well as for a longer period in case of a legal dispute that has already arisen in connection with the above until its final settlement with a court / arbitration decision;
4. What are your rights in relation to the processing of personal data by
Yameliev Gallery?
As our client and with regard to your personal data, you have the following rights:
* 4.1. Right of access: to access your personal data and information related to them.
* 4.2. Right of deletion correction: to request that your personal data be deleted, corrected or blocked when they are inaccurate or need to be supplemented, or their processing does not meet the requirements of the law;
* 4.3. Right to object: to object to GALLERY YAMELIEVI at any time against the processing of your personal data
if there is a legal basis for this;
* 4.4. Right of withdrawal: to withdraw your consent to the processing of your personal data, but only when
their processing is based only on your consent (also applies to the receipt of marketing messages).
* 4.5 Right to appeal: to file a complaint to the CPDP, if you believe that your rights are affected;
How can you enforce your rights?
We take the protection of personal data very seriously, which is why we have a customer service team that processes your requests in connection with the above rights. You can always contact them at marchel@yameliev.com
5. Can you refuse to provide personal data to Yamelievi Gallery and what are they
the consequences of this:
In order to accept and fulfill your orders in accordance with our legal obligations, YAMELIEVI GALLERY needs certain data. Failure to provide the following data prevents the possibility of GALLERY YAMELIEVI to process and deliver your orders:
* three names, address, telephone and e-mail address for contact with you, or contact persons indicated by you;
* data collected upon payment made to YAMELIEVI GALLERY
6. Cookie Policy.
In order to increase efficiency, the electronic platform of the site uses data files such as cookies. Cookies are small text files for temporarily storing information about a user's actions, preferences or other activity when visiting a website. They are stored on the computer or mobile device used by the user for a certain period of time, depending on their type. Cookies help make the website more user-friendly, as it saves users the need to enter their preferences every time they visit the site or go from one page to another. Cookies allow the website to function smoothly, monitor for irregularities and identify opportunities to optimize the way it provides information and communicates with users. The site may use one or more of the following types of cookies, depending on their degree of need:
* Systemically required cookies - These are cookies without which the operation of the site is impossible or is at high risk. These include cookies for navigating the website, saving the completed information when passing between the various steps, as well as when logging in or registering. Cookies are also systematically required to provide control over the security of the connection and protection from unwanted external interference. This type of cookie is often defined as temporary or session, as it is stored temporarily and disappears after closing the browser session.
* Cookies for functionality - This category of cookies serves to make it easier for the user to use the website and to comply with individual user preferences. Functionality cookies include cookies for device recognition, saving language and font size preferences, and more. These types of cookies can be stored for a longer time on the device, they can be used in more than one browser session and are called persistent.
* Third-party cookies for efficiency, analysis and advertising -
Analytical cookies are used to collect statistical information on the basis of which general conclusions and recommendations can be made about the effectiveness of the site in view of the purpose.
consumers, as well as for marketing and advertising purposes. Such statistics include the number of users per page, the most visited pages, the sources of the visit, the time spent on the page, errors and more. These cookies allow you to collect anonymous information about how users navigate the website and the difficulties they may experience. For better accuracy, the site uses well-established Google Analytics analytics tools.
Deactivating cookies As a user, you have the ability to control the use of cookies, delete cookies stored on your device, and deactivate the use of cookies in the future. Detailed instructions for the various browsers and operating systems can be found at http://www.aboutcookies.org. Please note that blocking cookies will affect the way the website works and may lead to malfunctioning of the site.
7. Links
The Site may include links to other websites that are beyond our control. We cannot be held responsible for the protection of personal data or the content of these websites, but we offer these links to make it easier for our visitors to find more information on specific topics.
8. Update our Privacy Policy
We may update our Privacy Policy. The latest version is always available on our website. We will notify you of any material changes to the Privacy Policy, such as the purpose for which your personal information is used, the identity of the administrator, or your rights.